Course Catalog Front office Welcome to Front Office Preparing for guest arrival in your hotel Fortune Next by IDS – Front Office – Reservation Fortune Next by IDS – Registration Fortune Next by IDS- Cashiering FortuneNext by IDS – Day End Process Express Check In – FortuneNext by IDS Concierge – FortuneNext by IDS Posting – FortuneNext by IDS Food and Beverage 5 steps to market your restaurant Basics of Banquets Food and Beverage Service The First 5 days of a Fnb Employee World of Beverages World of Cocktails Crockery, Cutlery, and Glassware Basics of Wine Wine Styles and Regions Being a great Hostess Decoding the Menu A cup of Tea Coffee Manage the bar efficiently 7 steps to great beverage service Bartending Essentials The Ultimate Room service study guide Culinary Principles of HACCP Introduction to the kitchen Kitchen Herbs and Spices Cheese Method of Cooking Menu Engineering Purchasing and Handling food Soups Cooking Eggs Stock and Mother Sauces Basics of Butchery Cooking with Heat Kitchen Fundamentals Food Safety and Hygiene Housekeeping ABC of Housekeeping Housekeeping Housekeeping department coordination with other departments Laundry Operations – Fortunenext by IDS Engineering Preventive Maintenance – Bathrooms Preventive Maintenance – Guest Room Preventive Maintenance – Back of House Engineering Hygiene Guidelines Finance Understanding Hotel Finance Basics Sales and Marketing Introduction to Revenue Management Sales foundation Understanding RevPAR and Flow through How to get Airline crew business Forecasting Pricing Factors that affect Forecast Spoken English English for Front Office English for Food and Beverage English for Engineering General Prevention of Sexual Harassment at Workplace Basic First Aid Fire fighting basics Supervisors Development Program English for Front Office Coronavirus – Prevention English for Food and Beverage English for Engineering English for Job Interview Handling Guest Complaints Financial habits for young earners What to do in case of Fire
