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Front Office
Front Office
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Tutorials
What is cash float?
Front Office
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Tutorials
Help guest recover luggage missed by airlines
Tutorials
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Front Office
Avoid missing luggage at bell desk
Tutorials
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Front Office
Upselling to a guest before they reach the hotel
Front Office
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Tutorials
What is EP and CP rates in hotels?
Tutorials
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Front Office
Taking Pre authorization on credit card
Tutorials
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Front Office
Reports to plan the day at Front office
Front Office
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Tutorials
Prearrival confirmation
Tutorials
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Front Office
Planning a shift at Front office
Tutorials
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Front Office
How to issue a duplicate key card
Front Office
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Tutorials
Importance of Log book
Front Office
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Tutorials
How to use an EDC Machine
Tutorials
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Front Office
How to prepare for group arrival?
Tutorials
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Front Office
How to handle late check out request
Tutorials
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Front Office
How to handle guest with scanty baggage?
Tutorials
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Front Office
How to handle guest denials at Front desk
Tutorials
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Front Office
How to take guest check out
Front Office
How to handle room move request?
Tutorials
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Front Office
Explaining hotel facilities to guest
Tutorials
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Front Office
Handling walk in reservation
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