Cleaning Glass and Mirror- HK SOP

Objective

To provide a clean room for guests and ensure that all mirrors and glass surfaces are clean and sparkling.

Procedure

• All exterior glass on the hotel should be cleaned using the “Spiderman Kit” as per the cleaning schedule .
• A letter announcing the cleaning will be placed in all guest rooms to avoid privacy issues.
• All glass / mirrors in respective areas and guest rooms are to be cleaned by the widow cleaner and information to be passed on to particular area shift incharge.
• Glass cleaner should be used to clean glass / mirrors.
• Chemicals should never be sprayed directly on glass / mirrors; it should always be sprayed on a duster and then applied to the surface.
• After cleaning the glass / mirrors, check for streak marks; if there are streak marks, buff the surface with a dry duster.
• While cleaning glass / mirrors at high level, proper safety measures such as belts, helmets and long-handle squeezes should be used.
• Wipe glass / mirrors with dry glass dusters (or a window squeeze if it is excessively wet).