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Hotel Tutor

The First 5 days of a Fnb Employee

Course Information

Categories: Fnb Service Course, Pro

 

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Introduction

1 of 1
Welcome to Fnb Service

Day 1

1 of 8
Introduction
2 of 8
Welcome to your restaurant
3 of 8
Uniform Standards
4 of 8
Restaurant Concept
5 of 8
Preshift briefing
6 of 8
3 steps to great service
7 of 8
Teamwork
8 of 8
Being a great server

Day 2

1 of 6
Product Knowledge 
2 of 6
Setting the restaurant
3 of 6
Serving on Table
4 of 6
Seat Numbers on Tables
5 of 6
Coffee and Tea service
6 of 6
Handling Guest Complaints

Day 3

1 of 4
Mise en place
2 of 4
Sequence of Service 
3 of 4
Telephone Etiquette
4 of 4
Selling

Day 4

1 of 4
AV standards
2 of 4
Steps of service  – Recap
3 of 4
Food allergy and food borne illness
4 of 4
Handwashing

Day 5

1 of 3
Taking care of guest with needs
2 of 3
Creating a guest for life
3 of 3
End 
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