The First 5 days of a Fnb Employee Course InformationCategories: Fnb Service Course Join Today FREEGet access to the courseIntroduction Welcome to Fnb Service Day 1 Introduction Welcome to your restaurant Uniform Standards Restaurant Concept Preshift briefing 3 steps to great service Teamwork Being a great server Day 2 Product Knowledge Setting the restaurant Serving on Table Seat Numbers on Tables Coffee and Tea service Handling Guest Complaints Day 3 Mise en place Sequence of Service Telephone Etiquette Selling Day 4 AV standards Steps of service – Recap Food allergy and food borne illness Handwashing Day 5 Taking care of guest with needs Creating a guest for life End
