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5 steps to market your restaurant
7 steps to great beverage service
A cup of Tea
ABC of Housekeeping
Bartending Essentials
Basic First Aid
Basics of Banquets
Basics of Butchery
Basics of Wine
Being a great Hostess
Cheese
Coffee
Concierge – FortuneNext by IDS
Cooking Eggs
Cooking with Heat
Crockery, Cutlery, and Glassware
Decoding the Menu
Express Check In – FortuneNext by IDS
Factors that affect Forecast
Fire fighting basics
Food and Beverage Service
Food Safety and Hygiene
Forecasting
Fortune Next by IDS – Front Office – Reservation
Fortune Next by IDS – Registration
Fortune Next by IDS- Cashiering
FortuneNext by IDS – Day End Process
Front Office Reports – IDS FortuneNext
Guest Reviews and Managing Them
Handling Guest Complaints
Handling Situations at the Front Desk
Herbs and Spices
Housekeeping
Housekeeping department coordination with other departments
How to deal with angry and rude guest?
How to get Airline crew business
Introduction to Revenue Management
Introduction to the kitchen
Introduction to Various Diets
Kitchen
Kitchen Fundamentals
Laundry Operations – Fortunenext by IDS
Making Effective Decisions
Manage the bar efficiently
Menu Engineering
Method of Cooking
Posting – FortuneNext by IDS
Preparing for guest arrival in your hotel
Prevention of Sexual Harassment at Workplace
Preventive Maintenance – Back of House
Preventive Maintenance – Bathrooms
Preventive Maintenance – Guest Room
Pricing your hotel rooms
Principles of HACCP
Purchasing and Handling food
Sales foundation
Soft Skills for Hotel Employees
Soups
Steps to Sales Success
Stock and Mother Sauces
Supervisors Development Program
The First 5 days of a Fnb Employee
The Ultimate Room service study guide
Time management
Understanding Hotel Finance Basics
Understanding RevPAR and Flow through
Upselling at Front Office
Welcome to Front Office
What to do in case of Fire
Wine Styles and Regions
World of Beverages
World of Cocktails
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