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Browse the library of tutorials
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Get a deeper understanding of the department you are interested in
Themes
Collection of tutorials by themes
Talks
Collection of talks by hotel leaders spreading ideas about what is important.
Dealing with Reaction to Negative feedback
HR
What are the benefits of ESIC in India
HR
The why and how of delegating
HR
How to use a guest name in a conversation naturally?
HR
Telephone Etiquette in hotels
HR
TeamWork
HR
Problem Solving at your hotel
HR
Grooming for Success
HR
Adapting to change
HR
Verbal Communication
HR
Time Management
HR
LEARN – An easy acronym to solve guest complaints
HR
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