SOP Housekeeping – Cleaning Toilet


To ensure that each guest room has a clean and hygienic bathroom.


Steps for Cleaning

  • Spray
  • Spread
  • Wait
  • Scrub
  • Rinse
  • Wipe


  • When cleaning a toilet, always wear gloves. The equipment used to clean the bathroom should be stored separately in the trolley.
  • Flush the toilet.
  • Spray bathroom cleaner / marble safe bathroom cleaner at the base of the rim of the toilet; spread the chemical and let stand for 2-3 mins.
  • Scrub the inside pan of the toilet; make sure no chemical residue remains.
  • Wipe the toilet clean from the inside.
  • Scrub the exterior of the toilet using the chemical and a scrubber; rinse and wipe it dry as well.
  • Toilet lid should be kept closed in a vacant room and open in an occupied room.
  • All toilets in the hotel have to be scrubbed at least once a day with the chemical.

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