[SOP] Housekeeping – Dusting

Name of the SOP: Dusting the Guest Room – HK 0001

Department: Housekeeping  Objective : To provide a clean, hygienic and dust free environment to all our guest

Procedure

  • Identify the area for dusting ( rooms, public area, corridor, etc.)
  • Collect the white cotton duster prior to starting the work.
  • Fold the duster and make it damp by sprinkling water in it. If  one side of the duster gets dirty, unfold the duster, make a new fold and start dusting.
  • Dusting in a room should be started from the enterance in a clockwise or counter clockwise direction, completing a full circle.
  • High level dusting should be done prior to low level dusting. Use a feather duster for low level dusting and a damp duster for high level dusting.
  • The movement of the duster/ hand would be from upper to lower direction.
  • No toweling material ( terry towels) should be used for dusting as it leaves behind lint.
  • Ensure that the duster is changed when it is dirty to avoid stain marks on the surface where dusting is to be done.
  • The duster should not be used on any glass surface or mirrors; a separate glass duster is to be used to dust mirrors or glass surfaces.
  • When dusting is complete inspect the area if any lint or dirt is left behind.
  • In case of dusting an occupied room please remove the guests’ belongings from the area, place it in a safe location and dust. Upon completion, make sure that the guest belongings are returned to their respective place without damaging or displacing the arrangement.
  • As a best practice, take a picture of the guest setting before beginning work so that you can replace items as per guest preference.

Time taken : 4 to 5 minutes per guest room . Additional notes: In case you see any engineering related issues attend to it or raise a complaint to engineering to fix the issue

If you liked this article, you may want to do an indepth course. Enroll in any of our course from the course catalog in the menu bar.

And if you are interested in training your team, do check out our training plans for hotels

Buy a complete set of Housekeeping SOP by clicking here

Similar Posts

Leave a Reply

Your email address will not be published.