Weekly training calendar – 22nd to 28th May

This week on our weekly training calendar, we have topics that revisit the absolute basics.

Fnb Service:

• Monday: Importance of pre shift briefing
• Tuesday: Importance of event checklist
• Wednesday: Billing in Banquet
• Thursday: Steps to refresh the banquet hall
• Friday: Make your own bitter in the bar
• Saturday: How to design the restaurant menu to improve sales
• Sunday: How to handle menu card in your hotel

Kitchen

• Monday: How to use a weighing scale
• Tuesday: What is FIFO
• Wednesday: Safe lifting habits
• Thursday: Handling knife properly
• Friday: What are potentially hazardous food
• Saturday: What is food allergy
• Sunday: 10 steps to clean and hygienic kitchen

Front Office

• Monday: How to price your hotel
• Tuesday: Airport pickup process
• Wednesday: Guest Check in process
• Thursday: Handling walk in reservation
• Friday: Explaining the hotel facility
• Saturday: How to use an EDC machine
• Sunday: Planning a shift at Front office

Housekeeping

• Monday: Room Discrepancy report
• Tuesday: Cleaning agents used in hotel
• Wednesday: Common stain removal
• Thursday: How to control guest amenity cost
• Friday: How to handle mini bar
• Saturday: How to manage guest preference
• Sunday: Key and key control

For downloading the complete calendar, Click here . Or just access the PDF version below to go to the free tutorials for the week.