Weekly training calendar – 29th May to 4th June

This week on our weekly training calendar,

Fnb Service:

• Monday: Size of plates used in Restaurant
• Tuesday: How to upsell in Room service
• Wednesday: How to set a sidestation in your Restaurant
• Thursday: Handling Ice in the bar
• Friday: What does Brut in champagne mean
• Saturday: How to sell more wines in your restaurant
• Sunday: How to increase sales in the restaurant without advertising

Kitchen

• Monday: How to conduct a physical inventory of goods
• Tuesday: 10 steps to clean and hygienic kitchen
• Wednesday: What is food allergy and how to prevent it
• Thursday: Handling knife properly
• Friday: How to set up a kitchen work station
• Saturday: How to cool food properly
• Sunday: Organising stores the right way

Front Office

• Monday: Planning a shift at the Front office
• Tuesday: Handling guest denials at Front desk
• Wednesday: Grooming standards for Front office
• Thursday: Blocking rooms for arrival
• Friday: How to upsell at the Front desk
• Saturday: How to upsell to guest before they reach the hotel
• Sunday: Coordination between Front office and Housekeeping

Housekeeping

• Monday: Providing turndown service to guest rooms
• Tuesday: How to manage guest preference
• Wednesday: Housekeeping coordination with Finance
• Thursday: Housekeeper role in case of fire
• Friday: High level dusting
• Saturday: Detergents used in cleaning
• Sunday: Your role in pest control

For downloading the complete calendar, Click Here . Or just access the PDF version below to go to the free tutorials for the week.