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Front Office
Common Terms used in Front office
Reports to check daily in Fnb Department
Front Office
What is OOO?
How to handle plate count in banquet?
Steps to enter the guest room
Human resource
Active Listening
Security
Identifying suspicious people in the hotel
Human resource
Dealing with Reaction to Negative feedback
Housekeeping
How to handle door double lock?
Fnb service
Handling intoxicated guest in the bar
How to handle food poisoning cases in your hotel?
Fnb service
How buffet orientation helps guest experience?
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