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  • Common Terms used in Front office
    Front Office

    Common Terms used in Front office

  • Reports to check daily in Fnb Department

    Reports to check daily in Fnb Department

  • What is OOO?
    Front Office

    What is OOO?

  • How to handle plate count in banquet?

    How to handle plate count in banquet?

  • Steps to enter the guest room

    Steps to enter the guest room

  • Active Listening
    Human resource

    Active Listening

  • Identifying suspicious people in the hotel
    Security

    Identifying suspicious people in the hotel

  • Dealing with Reaction to Negative feedback
    Human resource

    Dealing with Reaction to Negative feedback

  • How to handle door double lock?
    Housekeeping

    How to handle door double lock?

  • Handling intoxicated guest in the bar
    Fnb service

    Handling intoxicated guest in the bar

  • How to handle food poisoning cases in your hotel?

    How to handle food poisoning cases in your hotel?

  • How buffet orientation helps guest experience?
    Fnb service

    How buffet orientation helps guest experience?

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