Collection of talks by hotel leaders spreading ideas about what is important.
3 things to do when guest are out of banquet hall
What will you learn in this video?
In this lesson we will see how you should refresh the banquet hall when your guest are out of the room.
Jai, the guests from the event are going for lunch. Can you take another person and refresh the hall?
I am not sure I know how to do that. Can you tell me the steps to refresh the
First thing first. Do not touch any guest papers or rearrange any setup that the guest may have done. Only remove all the garbage from the paper basket, candy wrappers from the table.Ensure the chair covers and table cloth are clean.
Refill the candies and replenish water if it is empty. Check the markers and other stationery and give them some more if required.
Check the audio visual setup and the hall temperature. Doing this will ensure that when the guests come back they have a clean place to walk into.