Collection of talks by hotel leaders spreading ideas about what is important.
What to do in case of a hotel fire?
What will you learn in this video?
In case of a hotel fire, your role will be very important. Learn how to handle fire in your hotel.
So there is a fire in your hotel and you have to evacuate. As an Emergency chief, let me tell you what are the next steps
As a first step, inform your hotel general manager about the fire and the need to evacuate
Once you have received the approval, use the public address system to convey the message to all employees and guest.
The team of operators should call every guest and calmly inform them of the situation. If you have a script ready, you must make sure that only information in the script is read out.
See this green sign. That is the route to evacuate the hotel from. Guide the guest to follow the signage and get out of the hotel.
Make sure you and your guest safely assemble in the predetermined safe assembly area.
Once there, take a roll call to see if everyone has come out of the building
Assist the fire brigade when they arrive and give them critical information like building plans etc so that they can fight the fire effectively
After the fire is put out and the building is cleared by fire brigade, immediately assign someone to click the photographs of all areas. This will be critical at later stage for insurance purpose
While we do not want any emergency like fire to happen in our hotel, we have to be prepared to face them in case of any emergency.
Your role in the fire evacuation is critical, so be alert at all times