Micro learning Tag: Soft skills | Hoteltutor

Handling Check in delay at Front desk

Becoming a master communicator

Helping a guest make a reservation in a restaurant

3 non verbal communication tips

Active Listening

questions to ask

4 questions to ask when trying to find missing items

The why and how of delegating

The why and how of delegating

housekeeping

How can housekeeping team member help to increase positive reviews of the hotel

Help guest recover luggage missed by airlines

upsell

Upselling to a guest before they reach the hotel

guest name

How to use a guest name in a conversation naturally?

coordination between housekeeping and engineering

Coordination between Housekeeping and Engineering

Engineering, Housekeeping

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